Privacy policy

1. Controller [FULL LEGAL NAME], [STREET AND NUMBER], [POSTAL CODE] [CITY], Austria. Email: [EMAIL ADDRESS]. We are the controller responsible for your data under the EU General Data Protection Regulation (GDPR).
2. What we collect and why
Data    Purpose    Legal basis (GDPR)
Order & contact details (name, email, billing info)    Process your purchase, deliver content, support    Art. 6(1)(b) — contract
Payment data (handled by our payment providers)    Process payment    Art. 6(1)(b) — contract
Email address (if you subscribe)    Marketing emails, new-guide announcements    Art. 6(1)(a) — consent
Usage / analytics & cookie data    Operate and improve the Shop    Art. 6(1)(a) consent / Art. 6(1)(f) legitimate interest
Transaction records    Legal and tax retention duties    Art. 6(1)(c) — legal obligation

3. Processors and third parties We use service providers who process data on our behalf, including:
    • Shopify (store hosting and checkout)
    • [PAYMENT PROVIDER(S) — e.g. Shopify Payments / PayPal]
    • [EMAIL PROVIDER — e.g. Shopify Email / Klaviyo]
    • [ANALYTICS — e.g. Google Analytics, only if used]
4. International transfers Some providers (e.g. Shopify and other US-based services) may process data outside the EU/EEA, including in the United States. Such transfers are safeguarded by EU Standard Contractual Clauses or equivalent mechanisms. Because we serve US customers, your data may be processed in the US.
5. Retention We keep data only as long as necessary for the stated purposes and to meet legal retention obligations (Austrian tax law generally requires 7 years for invoicing records).
6. Your rights You have the right to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent at any time. You may lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde, www.dsb.gv.at). To exercise any right, contact [EMAIL ADDRESS].
7. Cookies We use cookies necessary for the Shop to function and, with your consent, analytics/marketing cookies. You can manage preferences via our cookie banner.
Last updated: [DATE]